Access info

The Ballarat Visitor Information Centre is located in the heart of Ballarat.

The Ballarat Visitor Information Centre greets visitors to the region with a warm welcome and personalised service sharing the full range of experiences that are on offer in Ballarat – along with information on surrounding regions and Melbourne. The Made of Ballarat shop showcases local artisans and producers within the local region, ensuring you complete your visit to Ballarat with a memorable souvenir.

Additional visitor facilities include free visitor parking (including caravan or large vehicle spaces), public toilets, free Wi-Fi and PowerPoints for charging any of your devices.

Content: Ballarat Visitor Information Centre

Accessibility Information

  • Welcomes and assists people who have challenges with learning, communication, understanding and behaviour. (includes people with autism, intellectual disability, Down syndrome, acquired brain injury (ABI), dyslexia and dementia)
  • Caters for people who are blind or have vision loss.
  • Caters for people who are deaf or have hearing loss.
  • Caters for people with sufficient mobility to climb a few steps but who would benefit from fixtures to aid balance. (This includes people using walking frames and mobility aids)
  • Caters for people who use a wheelchair.

Ballarat Town Hall, Ballarat VIC 3350


8:30am - 5pm


8:30am - 5pm


8:30am - 5pm


8:30am - 5pm


8:30am - 5pm


10am - 4pm


10am - 4pm

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Across Victoria’s Midwest, we acknowledge that we travel across the ancient landscapes of many First Peoples communities.

These lands have been nurtured and cared for over tens of thousands of years and we respect the work of Traditional Custodians for their ongoing care and protection.

We recognise the past injustices against Aboriginal and Torres Strait Islander peoples in this country. As our knowledge grows, we hope that we can learn from their resilience and creativity that has guided them for over 60,000 years.

As we invite people to visit and explore Victoria’s Midwest, we ask that alongside us, you also grow to respect the stories, living culture and connection to Country of the Ancestors and Elders of our First Peoples.